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You may not notice, but I know you are watching me!

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Corporate, management, politics: All means get the monkey off your shoulder..

- Mihir Sangani

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Stop repeat offenders. Don't re-elect them!! X-(

Auxiliary Copy Not Running

Problem: Auxiliary copy not running properly in Commvault Galaxy
Error: While accessing a drive the Serial Number obtained is different from expected Serial Number.

Change before the problem arise: None

Now, there are several possibilities for the error.
1: One or more of the drives from the library were replaced but after replacing a drive they were not updated on media agent using "Library and drive configuration"
2: Media agent is not avaialble
3: Drive is not working / marked offline / faulty

Possible Solution for 1:
- Suspend all Jobs
- Stop the media agent services on all media agents
- Go to Control Panel > Library and drive configuration > Select all Media agents > Run Detection on all media agents.

This will update all the drive serial numbers and register them with comcell. Now if any of the drives were replaced, they will be updated in comcell.

Now, resume all the jobs. If you still get the same error then kill that job and initiate another job. Even after initiating a new job, you get the same error then try the work around in 2.

Possible work around for 2:

Keep in mind that all jobs should be suspended at this time but all the media agent services should be working.

This is when you find that media agent on which the library is supposed to be "seen" i.e. the media agent which controls the library is unavailable.

- Try to change the library controller to another media agent
Comcell > Storage Resources > Media agents > Expand"Avaialbe Media agent" > select the library > Right click > Properties > Library controller > Change > Select the alternative library controller > Reset controller.

- Go to Policies > Storage Policies > Select the Policy for which you are running an auxilary copy > Right click > Properties > Data Path > Add > Add the datapath which is the library controller you just selected in the previous step.
- Mark the new datapath as default
- remove the old data path
- kill the current auxiliary copy job
- start new auxiliary copy job
- make sure that it selected "new" library controller(the one you just selected) as the controller for the job.

This will resolve the issue.

The only solution for 3:

- Replace the drive and follow the solution for 1:

There are few other possibilities depending on the errors you receive, if you need more details then feel free to drop me a comment with details, I will be happy to help if I can.


PS: The problem I discovered while trying to resolve this issue is the library was lost from SAN path because of the HBA being disabled by the admin team on the media agent that was the data path for the auxiliary copy, i.e. Possible Case 1.


Cheers!!

Mihir Sangani

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A conservative is a man with two perfectly good legs who, however, has never learned to walk forward.
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I dont wanna miss a thing....

Simply love this song .... so thought to put it on here .... 

 could stay awake just to hear you breathing

Watch you smile while you are sleeping

While youre far away dreaming

I could spend my life in this sweet surrender

I could stay lost in this moment forever

Every moment spent with you is a moment I treasure

Dont want to close my eyes

I dont want to fall asleep

Cause Id miss you baby

And I dont want to miss a thing

Cause even when I dream of you

The sweetest dream will never do

Id still miss you baby

And I dont want to miss a thing

Lying close to you feeling your heart beating

And Im wondering what youre dreaming

Wondering if its me youre seeing

Then I kiss your eyes

And thank God were together

I just want to stay with you in this moment forever

Forever and ever

Dont want to close my eyes

I dont want to fall asleep

Cause Id miss you baby

And I dont want to miss a thing

Cause even when I dream of you

The sweetest dream will never do

Id still miss you baby

And I dont want to miss a thing

I dont want to miss one smile

I dont want to miss one kiss

I just want to be with you

Right here with you, just like this

I just want to hold you close

Feel your heart so close to mine

And just stay here in this moment

For all the rest of time

Dont want to close my eyes

I dont want to fall asleep

Cause Id miss you baby

And I dont want to miss a thing

Cause even when I dream of you

The sweetest dream will never do

Id still miss you baby

And I dont want to miss a thing

Dont want to close my eyes

I dont want to fall asleep

I dont want to miss a thing

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"Peace begins with a smile." - Mother Teresa

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If you wanna come second..... FOLLOW ME!!!!

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I love quotations because it is a joy to find thoughts one might have, beautifully expressed with much authority by someone recognized wiser than oneself.
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SQL Backup Failure - Commvault Galaxy

Problem: SQL Restore fails using Commvault Galaxy
Client Platform: Windows 2003 Server (64 Bit), SQL 2005
Error: Authentication Error
Change before the problem arise: Change in SQL admin account Password

Solution:

Commvault needs to use SQL Admin user name and password in order to work with the agent. This id and password is from the client side. The commvault Galaxy has a bug and it does not interact well with good passwords with symbols like £ $ % ^ & *. So make sure your SQL Admin account password does not contain any of the characters. Eg: P@$5w0rD <<< Wont work. Pa55w0rd <<< will work

How to find it:

In Comcell GUI > Client Computers > Client name > SQL Server > DB Instance > Properties > Accounts


Thanks,

Mihir Sangani

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Few things are better when left bitter..... Coffee, Beer and Bitter Gourd!! or lets just say its a Man's way of having'em

- Mihir Sangani

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Work sucks but I need the bucks ;)

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Being a flasher is of no use if you are surrounded by naturists ... 

 - Mihir Sangani

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Remember, today is the tomorrow you worried about yesterday!!!!

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None are so busy as the fool and knave.
- John Dryden