SQL restore fails using Commvault Galaxy

Problem: Commvault server fails to restore data base on the SQL Client
Platform: Windows 2003 server (32 bit)
Error: Network error

Hi folks,

This is one of the brain shattering issue with SQL restore using Commvault Galaxy. We had a nightmare doing so.
The SQL server was part of a cluster, so the idea is to restore one of the failed clients as a DR process. Commvault had number of reasons why it cant do it, but the whole idea of having a backup is to restore it in a disaster situation. So after a long struggle, and trying every possible thing we figure out the solution to the problem

Here it is:

1) Increase VDI Time out on the Windows server to 30000 Sec

This can be done in commvault > Client computers > Client name > SQL agent > Instance properties > VDI Time out

Default value is 300 and you can increase it upto what u want.

2) Setup Data Ineterface Pair in Commcell (commvaut Galaxy)

This can be done using a Galaxy Control panel > Data Interface Pair

Hope this becomes useful to someone and save them a week to head bang with Commvault Support.

Thanks,

Mihir Sangani